Contact information
Mailing address
P.O. Box 20, FI-00023 Government, Finland
Street address
Snellmaninkatu 1 A, Helsinki
You can bring your complaint personally to the Government’s distribution centre at Ritarikatu 2 B, 00170 Helsinki.
Tel.
+358 (0)295 162501 (switchboard)
Fax
+358 9 1602 3975
E-mail addresses
Management of the Office of the Chancellor of Justice
- Mr. Tuomas Pöysti, Chancellor of Justice
- Mr. Mikko Puumalainen, Deputy Chancellor of Justice
- Ms. Tuula Majuri, Secretary General
Department heads
- Department for Government Affairs: Ms. Johanna Koivisto
- Department for Legal Supervision: Mr. Petri Martikainen
- Administrative Unit: Ms. Tuula Majuri
Registry
The registry receives complaints and documents. The registry provides information on the processing of complaints and responds to requests for documents.
- Customer service, tel. +358 (0)295 162902 (on weekdays at 9-15)
- E-mail address: [email protected]
Complaint documents and additional documents to complaints are sent to the registry for example by e-mail. Read more about how to file a complaint.
The authorities also send reports and other documents to the registry’s e-mail address.
The e-mail system cannot receive attachments that are too large. The maximum total size of attachments in a single e-mail is 10 MB.
Confidential or otherwise sensitive information should not be sent by regular email. The Government’s secure mail can be used to send encrypted e-mails. Read more about the secure mail service (turvaviesti.gov.fi).
Under legislation, the risk of delivery of an electronic message containing confidential or sensitive information is borne by the sender (Section 8 of the Act on Electronic Services and Communication in the Public Sector, 13/2003).
The registry will send you a confirmation on the receipt of an electronically submitted complaint or document.
Complaints and other documents can be personally brought to the Government’s distribution centre at Ritarikatu 2 B, 00170 Helsinki. The distribution centre is open Monday through Friday from 8.00 to 16.15 o’clock.
Whistleblower protection
The Office of the Chancellor of Justice acts as a centralised external reporting channel for whistleblower protection.
Communications
E-mail address: [email protected]
On questions related to complaints and requests for documents, please contact the registry. Any messages sent to the e-mail address [email protected] will not be filed or handled as complaints, but rather as feedback concerning the communications unit.
