Contact information

Mailing address

P.O. Box 20, FI-00023 Government, Finland

Street address

Snellmaninkatu 1 A, Helsinki

You can bring your complaint personally to the Government’s distribution centre at Ritarikatu 2 B, 00170 Helsinki. 


+358 (0)295 16001 (Government switchboard)


+358 9 1602 3975

E-mail addresses

[email protected]

Management of the Office of the Chancellor of Justice

  • Mr. Tuomas Pöysti, Chancellor of Justice
  • Mr. Mikko Puumalainen, Deputy Chancellor of Justice
  • Ms. Tuula Majuri, Secretary General

Department heads

  • Department for Government Affairs: Ms. Maija Salo
  • Department for Legal Supervision: Mr. Petri Martikainen
  • Administrative Unit: Ms. Tuula Majuri


The registry receives complaints and documents. The registry provides information on the processing of complaints and responds to requests for documents.

  • Customer service, tel. +358 (0)295 162902 (on weekdays at 9-15)
  • E-mail address: [email protected]

Complaint documents and additional documents to complaints are sent to the registry for example by e-mail. Read more about how to file a complaint.

The authorities also send reports and other documents to the registry’s e-mail address.

The e-mail system cannot receive attachments that are too large. The maximum total size of attachments in a single e-mail is 10 MB.

Confidential or otherwise sensitive information should not be sent by regular email. The Government’s secure mail can be used to send encrypted e-mails. Read more about the secure mail service (

Under legislation, the risk of delivery of an electronic message containing confidential or sensitive information is borne by the sender (Section 8 of the Act on Electronic Services and Communication in the Public Sector, 13/2003).

The registry will send you a confirmation on the receipt of an electronically submitted complaint or document. 

Complaints and other documents can be personally brought to the Government’s distribution centre at Ritarikatu 2 B, 00170 Helsinki. The distribution centre is open Monday through Friday from 8.00 to 16.15 o’clock.

Whistleblower protection

The Office of the Chancellor of Justice acts as a centralised external reporting channel for whistleblower protection.

How to make a report?


E-mail address: [email protected]

On questions related to complaints and requests for documents, please contact the registry. Any messages sent to the e-mail address [email protected] will not be filed or handled as complaints, but rather as feedback concerning the communications unit.